THE EXPERIENCE
What can I expect from the event?
Glow or Go is a fast-paced, team-based adventure where you and your group must restore color and emotion to a world that's lost them—by completing a series of immersive challenges that test your reflexes, brainpower, and teamwork. Perfect for friend outings, birthdays, or team-building events, it’s a high-energy experience designed to get everyone moving, thinking, and working together in the most exciting way.
Where is the experience located?
The experience takes place at 921 N. Riverfront Blvd, Suite 100, Dallas, Texas 75207
Does the experience take place in an indoor or outdoor venue?
This experience is held indoors in an air-conditioned venue.
How long does the experience last?
The experience lasts 75 minutes.
Will food and beverage be available on site for purchase?
Unfortunately, food and beverages will not be available for purchase at this event.
However, there are several excellent dining options nearby, including Bellinis Italian on the property, Texas Ale Project next door, and other local favorites such as The Charles, Town Hearth, Carbone, Culinary Drop Out, Pie Tap, The Mexican, Trinity Groves, and Meddlesome Moth.
Is there parking available?
Yes, there is parking available.
Will there be additional sessions?
Unfortunately, we cannot guarantee there will be extra dates. Please refer to the experience page for updated information on availability, as those are the confirmed dates and timings.
Is there a dress code? Can my clothes get dirty?
There isn't a specific dress code for this experience. However, since the game can get quite physical, we suggest wearing comfortable clothes and shoes that you can easily move around in to navigate any obstacles, and that you don’t mind getting a little dirty as the experience ends with a paint bomb!
We’ll provide you with protective gear from head-to-toe (waterproof jumpsuit, face shield, and shoe covers) but to be safe, we suggest wearing something you don’t mind getting a little paint on. (But don't worry if you do, it washes off easily!) We’ll also have lockers available to store your personal belongings during the session.
Will there be merchandise for sale?
There will not be merchandise for sale at the event.
Is it an escape room?
No, Glow or Go is not an escape room—though it shares a few similarities. Unlike traditional escape rooms where you're confined to a single space and racing to get out, Glow or Go takes you and your team through a series of dynamic, themed rooms filled with fast-paced physical and mental challenges. The goal isn’t to escape, but to work together to bring color and emotion back to the world—and ultimately face a thrilling, high-stakes finale.
How many people is the activity for?
Each group can have a minimum of 4 and a maximum of 8 players. We run two games at the same time so if you have more than 8 people, they will need to split into two or more teams that will be able to play at the same time, pending availability.
Are the sessions private?
Your private session will be booked for your group only so you will not be joined with other players. For groups of 9 or more people, please contact us** here **to help plan your event. For groups of 4 to 9 people, you can conveniently purchase tickets here.
Does the paint explosion hurt?
Not at all, it’s just paint!
TICKETS
Can I purchase tickets at the door?
We will have a box office on site. However, tickets may be sold out by the time you arrive at the event, so we highly recommend you book your tickets in advance in order to guarantee your spot. You can purchase tickets in the Fever App (available on Google Play and Apple Store) or on the Fever website.
Can I transfer my tickets to another person?
Yes, you can transfer your tickets to anyone for free. It is as easy as clicking "Transfer Tickets" on your ticket in the Fever App. Please contact us if you need additional help. Make sure to include your ticket order number.
Do I need to print my ticket?
You can find your ticket in the "Tickets" section of the Fever app (available on Google Play and Apple Store). Please remember to log in with the same login method used to make the purchase. You will also find your QR code in your purchase confirmation email.
I can't find my ticket. What should I do?
You can view your ticket in the Fever app, within the “Tickets” section. If you don't have the app installed, you can download it from the Apple Store or Google Play. Remember to log in using the same account that you used when buying the tickets. If you still cannot find your ticket, please contact us.
Can I change the date of my ticket? Are refunds allowed?
Changes of date and/or time are permitted up to 48 hours before the start time of your experience. In such a case, please contact us indicating your ticket ID. One of our agents will respond to your request as soon as possible, informing you of the next steps to follow. Refunds are not allowed under any circumstances. For more information, you can consult our T&C.
Can I make a group booking?
Yes! For groups of 9 or more people, please contact us** here **to help plan your event. For groups of 4 to 9 people, you can conveniently purchase tickets here.
Do you offer press passes?
If you would like a press pass, please email press@feverup.com.
ACCESS
Do I need to arrive at the start of my scheduled session?
We kindly ask that you arrive 15 minutes before your scheduled time to check in at the reception. Late entry is not permitted.
Please note that our game is not compatible with alcohol. If necessary, we may need to cancel the game without a refund to ensure the safety of our facilities and to provide a pleasant experience for all guests. Thank you for your understanding!
Can I bring animals? Are service dogs allowed?
Unfortunately, no pets are allowed in this event’s location, though we do welcome trained service animals.
Is the venue accessible?
The venue is wheelchair accessible, however we recommend reading through our safety and liability waiver here. This event features complex sensory inputs, such as visual effects, intricate sound design, and physical interaction, which may present challenges for some players with disabilities. These games may not always offer sufficient accommodations or accessibility features, potentially limiting full participation for individuals with visual, auditory, or mobility impairments.
For further questions please reach out to us at Gloworgo.dallas@feveroriginals.com so we can see how to best serve your group's individual needs.
Do you offer companion tickets?
Guests requiring assistance throughout this experience are entitled to apply for one free pass for their personal assistant/support worker. Please contact us here. Once we receive this, we will provide you with a voucher that you can use to purchase your free carer ticket in the Fever app (based on availability). Please keep in mind that you will have to show the regular ticket with this carer ticket when entering the venue.
Is the experience accessible for deaf/visually impaired people?
Unfortunately, this experience could not be adapted for the visually and/or hearing impaired. We are doing our best to make all of our experiences inclusive and recommend that you take a look at other experiences in your city.
Can I play if I’m pregnant?
Glow or Go! is a game that involves physical activities, such as bending, jumping, and other movements. Pregnant individuals may participate based on their ability to move comfortably. However, we strongly recommend consulting with a healthcare professional and following their advice before deciding to participate.
Will there be strobe lights?
This event won't include strobe lights. But there are theatrical lights, video screens, and other visual effects throughout the experience.
Are there chairs available? Can I be seated during the experience/exhibition?
This is a walkthrough experience, but if you need a little rest, you will be able to find some seats for you to have a break in the lounge area.
Will restrooms be available on site?
This venue has restrooms—please ask our staff on site for indications.
Can I take photos or record the experience?
Feel free to take photos and share them. When taking photos, please make sure not to disturb other customers. Professional equipment and tripods are not permitted.
Is there a Lost & Found?
We would recommend asking the staff at the venue if they have found your belongings. If you cannot ask them on site, please contact us.
Is coat check available?
This venue has lockers—please ask our staff on site for directions.
Can kids play? Is there an age requirement?
Glow or Go! is an intense, physically interactive experience recommended for ages 13 and up. Kids under 13 must be accompanied by an adult (18+). For kids-only groups, all participants must be at least 13 years old, and a parent or legal guardian must remain on-site.
What is the Oxygen Bar?
Guests can take a spot at the Oxygen Bar to relax and breathe in oxygen enriched air, enhanced with a selection of specialty aromas.
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